Welcome to Telos. The telosapp.com website (the Website or Telos Website) and Telos mobile applications (the Software or Telos Software) are owned and operated by Telos, Inc.("Telos", "us" or "we"). By visiting our website or using Telos mobile application and accessing the information, resources, services, products and tools we provide, you understand and agree to accept and adhere to the following terms and conditions as stated in this policy (hereafter referred to as 'User Agreement'), along with the terms and conditions as stated in our Privacy Policy (please refer to the Privacy Policy section below for more information).
This agreement is in effect as of August 1, 2012.
WE RESERVE THE RIGHT TO CHANGE THIS USER AGREEMENT FROM TIME TO TIME WITHOUT NOTICE. YOU ACKNOWLEDGE AND AGREE THAT IT IS YOUR RESPONSIBILITY TO REVIEW THIS USER AGREEMENT PERIODICALLY TO FAMILIARIZE YOURSELF WITH ANY MODIFICATIONS. YOUR CONTINUED USE OF THE WEBSITE AND/OR THE SOFTWARE AFTER SUCH MODIFICATIONS WILL CONSTITUTE ACKNOWLEDGMENT AND AGREEMENT OF THE MODIFIED TERMS AND CONDITIONS.
911 Calling Not Available: THE SERVICE CANNOT BE USED FOR 911 OR EMERGENCY CALLING. You must make alternative arrangements to place 911 calls using your landline, mobile or cell phone and cannot rely on the Service for 911 calling capability.
Telos DOES NOT OFFER 911 OR EMERGENCY CALLING FOR THE SERVICE. DO NOT USE THE SERVICE TO CALL 911 OR OTHER EMERGENCY SERVICES. YOU ACKNOWLEDGE AND AGREE THAT THE SERVICE IS NOT A SUBSTITUTE FOR A TRADITIONAL TELEPHONE AND THAT YOU WILL AT ALL TIMES HAVE AVAILABLE A MOBILE OR TRADITIONAL LANDLINE PHONE THAT CAN BE USED TO MAKE OUTBOUND CALLS, INCLUDING CALLING 911 OR ANY OTHER APPLICABLE EMERGENCY SERVICES.
By visiting the Telos Website or using the Telos Software, and by accessing the information, resources, functions, services, products, and tools we provide for you, either directly or indirectly (hereafter referred to as 'Resources'), you agree to use these Resources only for the purposes intended as permitted by the terms of this User Agreement, applicable laws, regulations and generally accepted online practices or guidelines.
Wherein, you understand that:
In order to access our Resources, you may be required to provide
certain information about yourself (such as phone number, email
address, etc.) as part of the registration process, or as part of
your ability to use the Resources. You agree that any information
you provide will always be accurate, correct and up to date. You
are responsible for maintaining the confidentiality of any login
information associated with any account you use to access our
Resources. Accordingly, you are responsible for all activities
that occur under your account/s. Accessing (or attempting to
access) any of our Resources by any means other than through the
means we provide, is strictly prohibited. You specifically agree
not to access (or attempt to access) any of our Resources through
any automated, unethical or unconventional means. Engaging in any
activity that disrupts or interferes with our Resources, including
the servers and/or networks to which our Resources are located or
connected, is strictly prohibited. Attempting to copy, duplicate,
reproduce, sell, trade, or resell our Resources is strictly
prohibited. You are solely responsible for any consequences,
losses, or damages that we may directly or indirectly incur or
suffer due to any unauthorized activities conducted by you as
explained above, and may incur criminal or civil liability. We may
provide various open communication tools on our website, such as
blog comments, blog posts, public chat, forums, message boards,
newsgroups, product ratings and reviews, various social media
services, etc. And, you should be aware that the Telos Software
itself is also a social communication tool with capabilities to
post, deliver, exchange, and receive content. You understand that
generally we do not pre-screen or monitor the content posted by
users of these various communication tools on the Website and the
Software. Therefore, if you choose to use these tools to submit
any type of content to our website or the Software, it is your
personal responsibility to use the tools in a responsible and
ethical manner. By posting information or otherwise using any open
communication tools or the Software as mentioned, you agree that
you will not upload, post, share, or otherwise distribute any
content that :
1. Is illegal, threatening, defamatory, abusive, harassing, degrading, intimidating, fraudulent, deceptive, invasive, racist, or contains any type of suggestive, inappropriate, or explicit language.
2. Infringes on any trademark, patent, trade secret, copyright, or other proprietary right of any party.
3. Contains any type of unauthorized or unsolicited advertising, promotional materials, commercial activities and/or sales.
4. Impersonates any person or entity, including any Telos, Inc. employees or representatives.
We have the right at our sole discretion to remove any content
that, we feel in our judgment does not comply with this User
Agreement, along with any content that we feel is otherwise
offensive, harmful, objectionable, inaccurate, or violates any 3rd
party copyrights or trademarks. We are not responsible for any
delay or failure in removing such content. If you post content
that we choose to remove, you hereby consent to such removal, and
consent to waive any claim against us.
We also have the right to suspend all or part of the Calling
Service and Texting Service at no liability to Telos if your usage
of Telos Products and Services is inconsistent with normal use,
which is evaluated(In some cases but not for all, by comparing to
other Telos users, to industry-wide averages, standards or
relevant laws and regulations, including FCC regulations, the
Telephone Consumer Protection Act and CTIA messaging guidelines)
and determined by Telos in a manner relevant to each separate
service offering and subject to Telos's sole discretion.
We do not assume any liability for any content posted by you or
any other 3rd party users of our website or the Software. However,
any content posted by you using any open communication tools on
our website, provided that it doesn't violate or infringe on any
3rd party copyrights or trademarks, becomes the property of Telos,
Inc., and as such, gives us a perpetual, irrevocable, worldwide,
royalty-free, exclusive license to reproduce, modify, adapt,
translate, publish, publicly display and/or distribute the content
as we see fit. This only refers to and applies to content posted
via open communication tools as described, and does not refer to
information that is provided as part of the registration process,
which is necessary in order to use our Resources. All information
provided as part of our registration process is covered by our
privacy policy. The Software does not and is not intended to
support or carry emergency calls to any type of hospitals, law
enforcement agencies, medical care unit or any type of emergency
services of any kind and Telos is not liable in any manner for
such calls. Some carriers may prohibit or restrict the use of
Voice over Internet Protocol (VoIP) functionality over their
network, and may also impose additional fees, or other charges in
connection with VoIP. You agree to learn and abide by your
carrier's network restrictions. Telos will not be held liable for
any charges, fees or liability imposed by your carrier for use of
VoIP over 2G/3G/4G. You agree to indemnify and hold harmless
Telos, Inc. and its parent company and affiliates, and their
directors, officers, managers, employees, donors, agents, and
licensors, from and against all losses, expenses, damages and
costs, including reasonable attorneys' fees, resulting from any
violation of this User Agreement or the failure to fulfill any
obligations relating to your account incurred by you or any other
person using your account. We reserve the right to take over the
exclusive defense of any claim for which we are entitled to
indemnification under this User Agreement. In such event, you
shall provide us with such cooperation as is reasonably requested
by us.
Ownership: Phone numbers assigned to you are owned by Telos or its suppliers and, as an expression condition to your use of Telos phone numbers, you hereby agree not to claim, and expressively waive, any rights, titles or interests to Telos phone numbers. You acknowledge and agree that you do not have any rights to transfer the phone numbers or to use the phone numbers separate and apart from the Telos service. Specifically, you acknowledge and agree that you do not have any rights to port out the phone numbers. Limitations on Use: You acknowledge and agree that:
1. The Telos services are not a replacement for any phone lines, whether wired, wireless or Internet based.
2. You use Telos phone numbers with your true identity, and in compliance with applicable laws and regulatory requests. And if not, we shall have no liability for the termination of service.
3. You will not send, cause to be sent or facilitate, spam using the Telos service.
4. If your Telos phone numbers remain inactive for thirty (30) days or more, we have the right to reclaim the Telos phone numbers that were assigned to you.
Limitations of Credits: You acknowledge and agree that:
1. Any free Telos credits that Telos assigns you expire in thirty
(30) days.
2. Any Telos credits that you purchase from Telos expire in one year.
3. Any Telos credits that you earned from watching ads or completing offers expire in one year.
4. Telos credits cannot be exchanged for cash.
5. Telos credits that you have already consumed are non-refundable.
The sponsored offers for free Telos credits are hosted by third party sponsors. Telos shall have no liability to change the policy of the third parties and shall not be responsible for any missing credits from sponsored offers. You agree to be responsible for claiming missing credits from the third party sponsors.
See at: Refund & Cancellation Policy
Calls and texts made to other Telos users within Telos may be
free. Calls and texts made outside of the Telos network may
require Telos credits or payment.
Voice calls are charged in increments of one minute, and are
rounded up to the next minute.
Connection Fee: A connection fee is charged for any connected call
regardless of the duration of the call.
Telos reserves the right to charge for its Resources at its sole
discretion. Telos reserves the right to change pricing and modify
or discontinue any of its Resources at any time and without
notice. By using its Resources, you are accepting the rates
charged at the time of use.
Telos is not responsible for any voice, messaging, data, Internet
charges assessed by carriers or Internet service providers and
incurred when accessing Telos Resources. Such charges are the sole
responsibility of the user.
Payment will be charged to iTunes Account or Google Play Store at
confirmation of purchase, Telos will not force users to pay by any
means. Your account will be charged for renewal within 24-hours
prior to the end of the current period, and identify the cost of
the renewal. Unless auto-renew is turned off at least 24-hours
before the end of the current period, or the subscription will
take place. Users can turn off the auto-renew in user's Account
Settings of Apple Store or Google Play Store after purchase. No
cancellation of the current subscription is allowed during active
subscription period.
Payment will be charged to iTunes Account or Google Play Store at
confirmation of purchase, Telos will not force users to pay by any
means. Your account will be charged for renewal within 24-hours
prior to the end of the current period, and identify the cost of
the renewal. Unless auto-renew is turned off at least 24-hours
before the end of the current period, or the subscription will
take place. Users can turn off the auto-renew in user's Account
Settings of Apple Store or Google Play Store after purchase. No
cancellation of the current subscription is allowed during active
subscription period. To the extent that payment mechanisms are
provided through third parties, you agree that Telos is not
responsible for the charges of the renewal and all payments are
non-refundable.
License Grant : Telos agrees to provide you with a limited, personal, non-exclusive, non-transferable, non-sublicensable license to use the Software in accordance to the terms of this Agreement. All rights not expressly granted by Telos are hereby reserved. You agree not to take any action to interfere with Telos's ownership of or rights in the Software. You agree that, unless otherwise permitted in this license or by law, you will not :
1. Reproduce, republish, redistribute, or transmit the Software.
2. To the extent permitted under applicable law redistribute, encumber, sell, rent, lease, loan, sublicense, assign, or otherwise transfer rights to the Software.
3. Modify or create any derivative works based on the Software, including customization, translation, or localization.
4. Copy, reproduce, reuse in another product or service, modify, alter, or display in any manner any software or files, or parts thereof, included as part of the Software.
5. Except to the extent expressly permitted by law, decompile, disassemble, reverse engineer, or otherwise attempt to derive the source code of the Software, or in any way ascertain, decipher, or obtain the communications protocols for accessing the Software, or the underlying ideas or algorithms of the Software.
6. Create or use any software other than as authorized by Telos to access the Software.
7. Attempt to gain unauthorized access to the Software or to any account, application, platform, computer system or network associated with the Software.
8. Use the Software in any way that violates this Agreement, or any other agreements between you and Telos or its affiliates or any law.
9. Remove or alter any trademark, logo, copyright or other
proprietary notices, legends, symbols or labels in or on the
Software or associated with the Services. Third Party Software :
The Software may be incorporated into, and may incorporate itself,
software and other technologies owned and controlled by third
parties. Any such third party software or technology that is
incorporated into the Software falls under the scope of this
Agreement.
Your privacy is very important to us, which is why we've created a separate Privacy Policy in order to explain in detail how we collect, manage, process, secure, and store your private information. Our privacy policy is included under the scope of this Terms of Service. We encourage you to give the Privacy Policy a careful look because, by using our Services, you agree that Telos, Inc. can collect, use and share your information consistent with that policy. To read our privacy policy in its entirety,click here.
By using the Website or the Software, you understand and agree
that all Resources we provide are "as is" and "as available". This
means that we do not represent or warrant to you that :
The use of our Resources will meet your needs or requirements. The
use of our Resources will be uninterrupted, timely, secure or free
from errors. The information obtained by using our Resources will
be accurate or reliable. Any defects in the operation or
functionality of any Resources we provide will be repaired or
corrected. Furthermore, you understand and agree that :
Any content downloaded or otherwise obtained through the use of
our Resources is done at your own discretion and risk, and that
you are solely responsible for any damage to your computer or
other devices for any loss of data that may result from the
download of such content. No information or advice, whether
expressed, implied, oral or written, obtained by you from Telos,
Inc. or through any Resources we provide shall create any
warranty, guarantee, or conditions of any kind, except for those
expressly outlined in this User Agreement.
In conjunction with the Limitation of Warranties as explained above, you expressly understand and agree that any claim against us shall be limited to the amount you paid, if any, for use of products and/or services. Telos, Inc. will not be liable for any direct, indirect, incidental, consequential or exemplary loss or damages which may be incurred by you as a result of using our Resources, or as a result of any changes, data loss or corruption, cancellation, loss of access, or downtime to the full extent that applicable limitation of liability laws apply.
WE EXPRESSLY DISCLAIM ALL WARRANTIES EXPRESS AND IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. YOUR USE OF OUR RESOURCES SHALL BE AT YOUR OWN RISK. WE SHALL NOT UNDER ANY CIRCUMSTANCES BE RESPONSIBLE FOR ANY LOSS OR DAMAGES OF ANY KIND UNDER ANY LEGAL THEORY ARISING FROM YOUR USE, REGISTRATION TO USE, OR INABILITY TO USE, OUR RESOURCES, EVEN IF WE ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
All content and materials available on the Website and the Software, including but not limited to text, graphics, website name, code, images and logos are the intellectual property of Telos, Inc., and are protected by applicable copyright and trademark laws. Any inappropriate uses, including but not limited to the reproduction, distribution, display or transmission of any content on this site is strictly prohibited, unless specifically authorized by Telos, Inc..
You agree that we may, at our sole discretion, suspend or terminate your access to all or part of the Website, the Software and the Resources with or without notice and for any reason, including, without limitation, breach of this User Agreement. Any suspected illegal, fraudulent or abusive activity may be grounds for terminating your relationship without refunding any fee you paid in connection to the service,and may be referred to appropriate law enforcement authorities. Upon suspension or termination, your right to use the Resources we provide will immediately cease, and we reserve the right to remove or delete any information that you may have on file with us, including any account or login information.
The Website and the Software are controlled by Telos, Inc. from its offices located in Hong Kong. The Website and the Software can be accessed by most countries around the world. As each country has laws that may differ from those of Hong Kong, by accessing our website and the Software, you agree that the statutes and laws of Hong Kong, without regard to the conflict of laws and the United Nations Convention on the International Sales of Goods, will apply to all matters relating to the use of this website and the purchase of any products or services through this site.
Furthermore, any action to enforce this User Agreement shall be brought in the courts located in Hong Kong. You hereby agree to personal jurisdiction by such courts, and waive any jurisdictional, venue, or inconvenient forum objections to such courts.
If you have any questions or comments about these our Terms of Service as outlined above, you can contact us at : info@telosapp.com